Order Policy
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Placing an Order:
Orders should be placed at least two (2) weeks in advance of your desired pick-up or event date (whichever is earlier). Larger orders, or custom orders, should be placed at least four (4) weeks in advance of your desired pick-up or event date (whichever is earlier). Full payment is required for your order to be considered “placed/booked.”
Pick-Up:
Pick-ups are scheduled for Saturday and Sunday, between the hours of 10AM-12PM and occasional Fridays (from zip code 43230). A pick-up reminder with our agreed pick-up date, time and location will be provided to you once the final payment has been received. There are no pick-ups Monday-Thursday. Should you need to reschedule your pick-up appointment, please contact me at least 24 hours (1 business day) in advance of your original scheduled time.
Order Changes:
Changes to your order, such as quantity, flavor, design and color, may be made up to 15 days prior to your pick-up date. After this timeframe, I cannot accept any changes. Changes may affect the total price of your order.