Placing an Order:
Orders should be placed at least two (2) weeks in advance of your desired pick-up or event date (whichever is earlier). Larger orders, or custom orders, should be placed at least four (4) weeks in advance of your desired pick-up or event date (whichever is earlier). A 50% deposit of your total order is required for your order to be considered “placed/booked”. The remaining balance is due one (1) week prior to your confirmed pick-up date. Full payment for orders under $50 is required for your order to be considered “placed/booked.”
Pick-ups are scheduled for Saturday and Sunday, between the hours of 10AM-12PM and occasional Fridays (from zip code 43230). A pick-up reminder with our agreed pick-up date, time and location will be provided to you once the final payment has been received. There are no pick-ups Monday-Thursday. Should you need to reschedule your pick-up appointment, please contact me at least 24 hours (1 business day) in advance of your original scheduled time.
Changes to your order, such as quantity, flavor, design and color, may be made up to 15 days prior to your pick-up date. After this timeframe, I cannot accept any changes. Changes may affect the total price of your order.