Order Policy

 

Placing an Order:

Orders should be placed at least two (2) weeks in advance of your desired pick-up or event date (whichever is earlier). Larger orders, or custom orders, should be placed at least four (4) weeks in advance of your desired pick-up or event date (whichever is earlier). A 50% deposit of your total order is required for your order to be considered “placed/booked”. The remaining balance is due one (1) week prior to your confirmed pick-up date. Full payment for orders under $50 is required for your order to be considered “placed/booked.”

 

Pick-Up:

Pick-ups are scheduled for Saturday and Sunday, between the hours of 10AM-12PM and occasional Fridays (from zip code 43230). A pick-up reminder with our agreed pick-up date, time and location will be provided to you once the final payment has been received. There are no pick-ups Monday-Thursday. Should you need to reschedule your pick-up appointment, please contact me at least 24 hours (1 business day) in advance of your original scheduled time.

 

Order Changes:

Changes to your order, such as quantity, flavor, design and color, may be made up to 15 days prior to your pick-up date. After this timeframe, I cannot accept any changes. Changes may affect the total price of your order.